Documentation

Everything you need to run the Engine

Setup guides for every module. Can't find what you need? Support replies fast — and the in-app copilot answers most questions instantly.

Getting started

Create your account, claim your booking URL, add games and staff, and take your first booking.

  • Account & venue setup
  • Adding games and rooms
  • Inviting staff & roles
  • Your first booking

Online booking

Configure sessions, availability, deposits and your branded booking microsite.

  • Session types & durations
  • Availability & blackout dates
  • Deposits & cancellation policy
  • Custom domains

Kiosk & waivers

Pair a tablet kiosk with your connection code and set up adult and minor waiver flows.

  • Pairing a kiosk tablet
  • Waiver templates
  • Adult vs. minor flows
  • Walk-in check-ins

Payments & terminal

Connect Stripe, order card readers and run the 5-tap terminal setup wizard.

  • Connecting Stripe
  • Ordering Terminal readers
  • Terminal setup wizard
  • Partial & split payments

AI agents

Turn on live-chat, SMS, email and voice agents, and tune autonomy per channel.

  • Live-chat widget install
  • Per-channel autonomy levels
  • Voice agent & phone numbers
  • Reviewing agent conversations

Marketing & CRM

Import customers, build campaigns and automate reviews and win-backs.

  • Importing your customer list
  • Campaign builder
  • Review requests
  • Unified inbox & email sync

Multi-location

Set up organizations, location groups and unified vs. isolated access policies.

  • Creating an organization
  • Location groups
  • Access policies
  • Org-wide reporting

Security & privacy

MFA, roles and permissions, audit logs and handling GDPR/CCPA data-rights requests.

  • Enabling MFA
  • Roles & permissions
  • Audit logging
  • Data-rights requests

Stuck on something? Email support@revynengine.com or ask the copilot inside your dashboard.

Contact support