Terms of Service

These Terms of Service ("Terms") are an agreement between Revyn Media ("we", "us") and the business that creates a Revyn Engine account ("you"). By creating an account or using the platform, you agree to these Terms.

The service

Revyn Engine is a software platform for operating entertainment venues: online booking, check-in and waivers, session management, payments, messaging, AI agents, marketing and analytics. We may improve or modify features over time; we will not materially reduce the core functionality you pay for during a paid term without notice.

Accounts and acceptable use

• You are responsible for your staff accounts, credentials and the accuracy of your venue's information.
• You may only use the platform for lawful business purposes and in compliance with applicable laws, including consumer-protection, privacy and messaging (e.g. TCPA/CASL) laws.
• You may not attempt to breach, probe or disrupt the platform's security, resell access, or use the service to send spam.

Your data

You own the data you and your guests put into the platform. You grant us the rights needed to host and process it to provide the service, as described in our Privacy Policy. You are responsible for having a lawful basis to collect your guests' data — including guardian consent for minors' waivers — and for responding to your guests' data-rights requests, which the platform supports.

Fees and billing

• Subscriptions are billed in advance, monthly or annually, through Stripe at the pricing shown on our pricing page or in your order form.
• Trials (currently 14 days) and promotional discounts (such as LAUNCH90) convert to standard pricing when they end, unless you cancel first.
• Guest payments are processed through your own Stripe account under Stripe's terms; their fees are separate from ours.
• Fees are non-refundable except where required by law; you can cancel anytime and keep access through the end of the paid period.

AI features

AI agents and copilot features generate content automatically. You control each channel's autonomy level and remain responsible for reviewing configurations and for communications sent on your behalf. AI output may contain errors; do not rely on it for legal, medical or safety-critical decisions.

Suspension and termination

You may cancel at any time from the dashboard. We may suspend or terminate accounts for material breach of these Terms, non-payment, or use that threatens the platform or other customers — with notice where practicable. After termination we provide a reasonable window to export your data, per our retention schedule.

Warranties and liability

The service is provided "as is" without warranties beyond those that cannot be disclaimed. To the maximum extent permitted by law, neither party is liable for indirect or consequential damages, and our total liability under these Terms is capped at the fees you paid us in the twelve months before the claim. Nothing in these Terms limits liability for fraud, willful misconduct, or your payment obligations.

General

These Terms are governed by the laws of our principal place of business, without regard to conflicts of law. We may update these Terms; material changes will be notified in-app or by email at least 30 days before they take effect, and continued use after that constitutes acceptance. Questions? Email info@revynengine.com, or write to us at Revyn Media, First Edmonton Place, 10665 Jasper Avenue, Edmonton, AB T5J 3S9, Canada.