The whole guest journey, one system
From the first click on your booking site to the post-visit review request — every step your venue runs on lives in one platform, sharing one customer record.
A booking site your guests actually finish
Every venue gets a branded booking microsite on your own domain with real-time availability, deposits and group bookings up to 8 players per free-roam session. Guests pick a time, pay a deposit and get confirmations by text and email — no phone tag.
- Branded microsite + custom domain
- Real-time availability across rooms and arenas
- Deposits, partial and split payments
- Up to 8 participants per booking
- Automated confirmations & reminders
Front desk, minus the clipboard
Guests check themselves in on a kiosk tablet and sign digital waivers on the spot — with separate adult and minor flows routed automatically by birthdate. Returning guests with a waiver on file skip straight through, and duplicate check-ins are impossible.
- Self-serve kiosk on any tablet
- Digital waivers: adult & minor flows
- Waivers kept on file — no re-signing
- Walk-ins and group check-in supported
- Kiosk pairs with a simple connection code
Run the arena floor from one console
Manage your game library, session schedule and free-roam arena from a single operator view. See who is checked in, what is running where, and keep sessions turning over on time.
- Game library with covers, videos & player counts
- Session scheduling tied to bookings
- Operator console for the arena floor
- Utilization visible at a glance
Online, in-person, and everything between
Stripe powers the whole money path: deposits online, balances at the desk, and server-driven card terminals for tap-to-pay in person — including Interac in Canada. Partial and split payments are first-class, not a workaround.
- Stripe payments in your own account
- Stripe Terminal card readers, server-driven
- Partial & split payments
- A 5-tap, PIN-protected terminal setup wizard
An AI front desk that never clocks out
Live-chat, SMS, email and voice agents answer questions, check availability, take bookings and chase no-shows — 24/7. You set the autonomy per channel: draft-only, approve-first, or fully autonomous. A platform copilot drafts campaigns and replies for your staff.
- Live-chat widget on your booking site
- SMS & email agents with per-channel autonomy
- Voice agent for inbound calls
- Copilot that drafts campaigns & replies
Fill the calendar without thinking about it
Every guest becomes a customer profile with visit history, waivers and consents. Automated campaigns handle review requests, win-backs and birthday offers, and a unified inbox keeps every conversation — chat, SMS, email — in one thread per customer.
- Customer profiles with full visit history
- Automated review requests & win-back flows
- Unified inbox across chat, SMS & email
- Two-way Gmail / Outlook sync
- Campaign analytics that tie to revenue
Built to scale past your first venue
Organizations, location groups and franchise controls let you run many venues under one roof. Choose unified access (shared customers and staff) or strict isolation per location — policy-enforced, not honor-system — with org-wide reporting either way.
- Organizations & location groups
- Unified or strictly isolated data policies
- Cross-location staff & customer management
- Org-wide revenue and utilization reporting
See it running in a real venue
The live demo is a fully loaded venue — bookings, kiosk, AI agents and all.